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Krazy Kids Inflatable Fun Run Customer Support

Edit My Existing Registration

Is There An Age/Height Requirement To Participate?

The age range for children to participate in the Krazy Kids Inflatable Fun Run is 3 to 12 years old, and we REQUIRE all runners to be a minimum of 36" tall on event day.

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How Do I Confirm My Child’s Start Time?

You can verify your child's start time by logging into your account at eventelf.com and selecting your child's event listed at the top of the page. From there, you will see all information regarding their registration.

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Can I Transfer My Child’s Registration To Another Wave Time?

You can transfer to another wave time by logging into your account at eventelf.com and selecting "Events" at the top. Select your event and click "Change Activity". You can then pick the wave time you'd like to join. The wave time must be open to transfer into it. Please note there will be a $5 fee incurred for all wave changes.

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Can I Transfer My Child’s Registration To Another Participant?

Transfers can be made through your account at eventelf.com by clicking on your child's event, choosing "Registration," then selecting "Transfer" from the drop down menu. This will allow you to transfer your child's registration via email to the new participant. There is a $5 fee for transfers.

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My School Wants to Get Involved, Now What?

We are very excited about the opportunity to help your school fundraise! We offer a flat rate of $25/student to participate in the run and schools keep 100% of money raised! For more information on how to do this, you can head over to our School Involvement page.

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What Is Included With Registration?

Your child's registration includes a souvenir bib number, wristband with corresponding start time, Krazy Kids participant t-shirt and an awesome Krazy Kids medal.

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Can I Get A Refund?

Unfortunately the Krazy Kids Inflatable Fun Run does not issue refunds under any circumstances. However, you are welcome to transfer your child's registration to another participant who has not signed up. (See above for Transfer instructions)

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Is There A Weight Limit On The Obstacles?

No, there is no weight limit on our obstacles.

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What Are My Options if a Wave Time Has Closed?

If your child needs to run in a wave that is sold out, you can purchase an All Access Pass. These passes are $50 and allow your child to run in any wave time, even if it’s closed, they can run the course multiple times, and they will receive a $15 credit for our General Store.

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Can My Child Skip An Obstacle?

Absolutely. If at any time your child feels uncomfortable completing any of the obstacles, they can just walk around it.

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